FAQs that can help when working with Layer’s Revit add-in

Which Revit versions do you support?


We only support the current released version of Revit along with the 2 previous versions.

i.e if the current released version of Revit is 2024, the Revit add-in is supported for 2022 and 2023. Previous versions of Revit can be compatible with the add-in, however there might be stability issues so use with caution.

What if my Revit add-in dashboard disappears or is blank?


There are a couple of things to try when the dashboard disappears or it is blank:

<aside> ⚠️ Remember:

  1. You can always reach out for help with our support team via chat in the App or via email at [email protected] </aside>

What can I do to reduce the size of my model?


Layer supports models up to 5GB. To reduce your file size to be below 5GB or to simply reduce the size to improve processing time, you can try some of these tips.

Purge your model before uploading to Layer