We only support the current released version of Revit along with the 2 previous versions.
i.e if the current released version of Revit is 2024, the Revit add-in is supported for 2022 and 2023. Previous versions of Revit can be compatible with the add-in, however there might be stability issues so use with caution.
There are a couple of things to try when the dashboard disappears or it is blank:
X
and re-open it using the Dashboard button.%AppData%\\Roaming\\
and delete the Layer folder. You will need to re-install the Revit add-in that you can download from here. Follow the steps listed in the Revit add-in intro article.<aside> ⚠️ Remember:
Layer supports models up to 5GB. To reduce your file size to be below 5GB or to simply reduce the size to improve processing time, you can try some of these tips.
Purge your model before uploading to Layer